Trust a system that tracks every Tweet, blog post and article to give you a complete understanding of what people are saying about your business – 24/7. Our Online Mentions software will comb through all corners of the internet and compile everything being said about your brand and/or business. Forget having to seek these people out — we’ll bring them straight to your dashboard.
Get started by setting up a list of custom searches based on keywords relevant to your business. If you’re selling a particular product, be sure to plug its name into the search criteria to see what customers think. Are you the business owner? Mentions are a perfect way to track whether you’re making the headlines. It’s even possible to keep an eye on the competition!
What’s more, our sentiment feature will determine the tone of the mention, making it easier to establish if a customer was satisfied or not.
When researching a product online, consumers are more likely to be swayed by third-party opinions than any official review or branded content. Businesses need to ensure that they have a means of tracking all this chatter and, with repSoocial’s mentions monitoring software, this couldn’t be simpler.
Opinions about businesses aren’t limited to star-ratings and official reviews. With nearly 58 million Tweets sent per day and 38% of Facebook users recommending brands they like, how can you possibly monitor everyone talking about them online? This is where repSocial’s mention monitoring comes in.
Our FREE online reputation report allows you to answer these important questions: