repSocial makes it easy to monitor your reviews from multiple sites, all in one place. Receive text or email alerts as soon as a guest leaves feedback. Now you can respond in real-time to resolve guest issues before they escalate, preventing bad reviews on public sites.
Keeping your restaurant or hotel’s listings updated online is critical to bringing in new guests and keeping them satisfied. repSocial helps you take control of your listings across the web to ensure guests can easily find information about your business.
As guests write comments and snap pictures on social media, you can monitor every post in real-time – and join in on the conversation! Engaging with guests on social media is a great way to build a fanbase, conduct customer service and generate leads.
Never miss a new review again. Get alerted the moment a new review is posted and monitor reviews from the top review sites in one simple dashboard.
Promote reviews on major industry-specific sites
Review Generation encourages your clients’ customers to share feedback on major review sites like Google and Facebook, as well as vertical-specific sites like TripAdvisor. Pick the three networks you want to use to drive the highest ROI for your clients.
Feedback request emails: Single or bulk
Send an email to request feedback from customers on a one-by-one basis or upload a spreadsheet to email hundreds of customers at once. Personalise the email design and content with personalised templates.
Trip Advisor, Zomato, Facebook and Google, our software monitors and collects your online reviews so you can manage them all from one easy to use secure login.
Our FREE online reputation report allows you to answer these important questions:
